Quality Improvement Program - Overview
Introduction - Our Driving Force
It is our continuing aim to be regarded as the 'supplier of choice' amongst our strategic customers by:
* Providing compelling products to ensure that you succeed
* Continuously meeting your quality, delivery and cost pre-requisites
* Ensuring that our business direction and priorities are aligned with yours
* Making it easy for you to work with us
With this in mind, Zarlink is launching a focussed program to assess and improve the effectiveness of its activities in meeting your requirements.
Program Cornerstones
As a means to achieving our aim, our program is intended to establish:
* Continual visibility of your product and service requirements
* A measure of our effectiveness in meeting your requirements
* Focus, on individual customers, at all levels of our business
* A structured process for review and improvement
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Our development program is expected to run continuously, following the cycle shown opposite.
Our starting point is to evaluate your perceptions of our business - what we do well . and what we could do better.
This evaluation will take the form of audits and surveys, which will focus our improvement activities and allow us to measure their effectiveness. |
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Hot News
- Feb 3, 2010 - Product Zarlink and Freescale Target Wireless Network Upgrades to Support High Bandwidth Smartphone Services
- Jan 28, 2010 - Corporate Zarlink Third Quarter Fiscal 2010 Revenue Exceeds Guidance
- Jan 18, 2010 - Corporate Zarlink Reconfirms Timing of Third Quarter Earnings Release